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Terms and Conditions

Terms and Conditions

General Terms and Conditions and Customer Information
1 Scope

1.1. For the business relationship between, owner: Andreas Pötter, Gneisenaustr.21, 10961 Berlin (hereinafter called “seller”) and the customer (hereinafter referred to as “Customer”) Version.

1.1. Consumers within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose which can not be attributed to his commercial or independent professional activity (§ 13 BGB).

1.3. Deviating conditions of the customer are not recognized, unless the seller expressly agrees to their validity.

2. Ordering and conclusion of contract

2.1. The customer can select from the offer of the seller application templates and application not binding without obligation and collect these by clicking the “add to cart” or “buy” in a so-called shopping basket.

2.2 The customer can then complete the order process within the shop basket using the “Order” button.

2.3. Via the button “order to pay”, the customer makes a binding offer to purchase the products in the shopping basket (§145 BGB). Before sending the order, the customer can change and view the data at any time. Required fields are marked with an asterisk (*).

2.4. The seller then sends the customer an automatic acknowledgment of receipt by e-mail in which the customer’s order is re-listed and which the customer can print out as order confirmation using the “Print” function. The automatic acknowledgment of receipt only documents that the customer’s order has been received by the seller and does not constitute acceptance of the application. The purchase contract is only concluded by providing the bank details and the payment request. For this purpose, the Seller shall provide an express order confirmation and the invoice.

2.5. If the seller allows a prepayment, the contract comes with the provision of the bank data and payment request. If, despite the due date, the payment has not been received by the Seller up to 10 calendar days after the order has been sent, the vendor will terminate the contract with the result that the order has lapsed and the seller does not make a delivery obligation. The order is then completed for the buyer and seller without further consequences. A reservation of the article with prepayment payments therefore takes place for a long time for 10 calendar days.

2.6. The seller offers application templates and application notes (text templates) via his website as editable Microsoft Word files. The application images included in the application forms, which are for illustration only, are not sold and may therefore not be reused. In general, download contents may not be sold or may be left to third parties for use.

2.7. The presentation of the application forms and application forms in the online shop is not a legally binding offer, but a non-committal invitation to submit an order. Performance descriptions in catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee.

2.8. After creating a customer account with a password, the customer can download the download contents either via a download link (PayPal, immediate transfer) or via a login in the customer area at after notification of the payment receipt (credit card, transfer, direct debit) . The possible assertion that a download is not available is therefore invalid. The customer has ensured that the download is technically undisturbed. Perfect-Start does not make any substitute payments due to a faulty download. Should a technical defect on the part of the seller prevent the download, the customer undertakes to contact the seller. In this case, has 10 working days to correct the technical error.

2.9. The customer undertakes to carry out the download within 30 days of purchase. Perfect Start is not obliged to make a new release or to send the download contents via email. The customer agrees hereby.

2.10. The buyer must ensure that he can open and edit the delivered download contents (Microsoft Word files, pdf file) independently. In addition, the customer must be able to install the font (s) linked in the accompanying text on a computer.

2.11. It is the customer’s responsibility to ensure that the technical requirements are met in order to successfully carry out the offered download. These include, inter alia, A working Internet access and a suitable browser software. In addition, the customer must have a suitable word processing program (Microsoft Word or Open Office) in order to be able to open, edit and save downloaded files. In the event of problems with the download link, the customer is obligated to log in to the customer area of ​​ and to download the acquired files there.

3. Rights of use and terms of use, copyright

3.1. The granting of the rights of use by the seller is subject to the condition precedent of the full purchase price payment.

3.2. The trademarks, copyrights and other legal provisions contained in this publication, as well as any other features which serve the purpose of identification, shall not be altered or rendered unrecognizable.

3.3. The production of a backup copy and the duplication within the scope of the usual data backups in an appropriate number by the customer are permitted.

3.4. The buyer is obliged to keep the login data of his user account (user name and password) secret. If, owing to the debt of the customer, data is transferred to the hands of third parties, the customer shall be liable for damages in full.

4. Ordering process and conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer. The customer can select from the offer of the seller application forms and application not binding without obligation and collect them by clicking the “add to cart” or “buy” button in a so-called shopping basket.

By clicking on the “Buy Now” button, the customer makes a binding offer to purchase the products in the shopping cart (§145 BGB). Before sending the order, the customer can view, check and change the data at any time. Required fields are marked with an asterisk (*).

After sending the order, the customer immediately receives an e-mail with which both the receipt of the order and the acceptance of the order are made. The contract was concluded with this e-mail.

Unless you have chosen the PayPal payment method. In any case, the contract is concluded at the time of the confirmation of the payment instruction from the payment service provider.

Unless you have chosen the Immediate transfer type. In any case, the contract is concluded at the time of the confirmation of the payment instruction from the payment service provider. The condition for an effective conclusion of the contract is always that the order process is completed by sending the order.

5. Prices, payment and delivery (download)

5.1. All prices are final prices including VAT. Shipping costs are not applicable.

5.2. As payment options, we offer payment in advance through PayPal, IMMEDIATE RELEASE or transfer.

Paypal: You pay the invoice amount via the online provider Paypal. You must always be registered there or register, authenticate with your access data and confirm payment instructions to us (exception, if necessary, guest access). You’ll get more information during the ordering process. By sending the payment order to PayPal, you immediately ask the supplier to debit this amount from your account and transfer it to us. When the debiting of your account is determined according to the PayPal Terms of Use.

Immediate payment: With this payment method, you only need your account number, bank code, PIN and TAN. Via the secure payment form of the payment service provider, Immediate transfer is automated and in real-time a transfer into your online bank account. The purchase price is immediately and directly transferred to the seller’s bank account. If you choose this type of payment, a form will be opened at the end of the order process, which already contains our bank details, the transfer amount and the intended purpose. You then enter the bank sort code and the same data as for normal online banking (account number and PIN). Confirm your order and the transfer by entering the TAN. The transaction will be confirmed immediately.

Transfer: In the case of transfer, the purchase price is debited from your account by activating your payment instructions to the payment service provider.

5.3. Payment is due immediately. If the payment is not made within 14 calendar days after dispatch of the order confirmation by the seller, the seller is entitled to withdraw from the contract with the consequence that the order is lapsed and the seller does not make a delivery obligation.

5.4 Within 2 days after receipt of payment the customer will receive an e-mail with a link, under which he can download the application forms and application letters, if it is not a custom letter or CV. Coverage and CVs require up to 30 days, depending on the data provided by the customer that is needed to create it. The purchase of the purchased digital content takes place after the payment has been received. Marginal differences in the purchase price are not affected.

5.5. The sending of the digital contents is only possible to private persons who live in Germany.

5.6. Until full payment, the products remain the property of the seller.

6. File Versions

6.1. The files offered by the are Microsoft Word files of versions 2003 (doc) and 2007 (docx). These files are normally also editable in newer versions of Word. This may result in technically caused displacements of elements. The buyer expressly agrees to this and at the same time agrees to adapt the elements themselves and rearrange them according to his wishes.

6.2. A technically caused shift of elements of the acquired application forms does not constitute grounds for complaint and the buyer remains obliged to pay. The purchaser explicitly agrees with this regulation.

7. Non-warranty and warranty

7.1. The statutory provisions apply to the customer’s rights in the event of material and legal deficiencies, unless otherwise stipulated in the following.

7.2. User restrictions, or errors caused by operation, programs, compatibility issues, hardware, operating system, system environment of the customer are not defects.

7.3. There is a guarantee for the products supplied by the seller only if this has been expressly given.


8.1. Liability for damage caused to goods other than life, body or health is excluded, insofar as the damages are not based on intentional or grossly negligent behavior of the seller, a legal representative or a vicarious agent, and the conduct is not a violation of contractual obligations Is. Significant contractual obligations are those obligations whose fulfillment is the only way to ensure the proper performance of the contract and to which the customer may regularly rely.

8.2. This exclusion of liability does not apply to the extent that claims are affected by the Product Liability Act, a defect has been fraudulently concealed or a property guarantee has been assumed.

8.3. The seller assumes no liability for unsuccessful or unpunctual applications, since not only the design, but also – in addition to other factors – the applicant’s abilities and past career successes as well as the general situation on the labor market is decisive for an attitude and the customer for his application procedure Itself is responsible.

8.4. The seller will not accept any liability for spelling mistakes in the application forms, application and printing. The customer himself is responsible for the content, grammatical and error-free correctness of his application documents. The same applies to compliance with the relevant DIN standards, In the public sector.

8.5. By individual settings in the area of ​​the color calibration the colors of the products on the monitor of the customer can deviate from the representation on This is not a defect.

9. Revocation instruction

9.1. Upon conclusion of a purchase contract, a right of revocation is granted pursuant to § 355 BGB (German Civil Code). As the purchase of application forms and application forms are download items, § 355 BGB, §312d para. 4 No. 1 BGB comes into effect. §312d para. 4 no. 1 BGB states that the purchase contract concluded with the perfect start is a distance agreement that excludes a right of revocation under § 355 BGB (German Civil Code).

9.2. In the case of download business, there is the special feature that the start of the download starts with the “execution of the contract” within the meaning of § 356 para. 5 BGB-RegE and the customer loses his right of revocation. The customer agrees to this by clicking the corresponding checkbox in the order process without which an order is not possible. The proof that a cancellation period has not been announced is to be provided by the user.

9.3. The right of revocation is not decisive, but is additionally included in these terms and conditions:

Right of revocation

You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must inform us (Andreas Pötter, Gneisenaustr. 21, 10961 Berlin, phone: 0 + 49 (0) 176 63368228, by means of a clear statement (eg a letter, Telefax Or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.

They bear the direct costs of returning the goods. You must only pay for a possible loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Exclusion and extinction grounds

The right of revocation does not exist with contracts

For the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer;
For the delivery of goods which are likely to deteriorate rapidly or whose expiration date would be quickly exceeded;
For the supply of newspapers, magazines or magazines, with the exception of subscription contracts.
The right of revocation expires prematurely in the case of contracts

The supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;
For the supply of goods which, by virtue of their nature, have been inseparably mixed with other goods;
For delivering sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.
Sample Revocation Form

If you want to revoke the contract, please fill out this form and send it back to:

Andreas Pötter, Gneisenaustr. 21, 10961 Berlin, Germany

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*) _____________________________________________

– Ordered at (*) / Received on (*): __________________________

– Name of the consumer (s): ___________________________

– Address of the consumer (s): ________________________


Signature of the consumer (s) (only in the case of a communication on paper)




(*) Delete as appropriate.


10. Save the contract text

10.1. The seller saves the contract text of the order. The terms and conditions are available online. The customer can print out the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order.

10.2. The seller also sends the customer an order confirmation with all order data to the e-mail address specified by him. Furthermore, the customer receives a copy of the GTC with his order.

10.3. Personal data which have been communicated to us through our website will only be stored until the purpose for which they have been entrusted to us is fulfilled. If storage and tax retention periods are to be observed, the storage period of certain data may be up to 10 years.

11. Privacy Policy

11.1. We collect, store and process data within the scope of the statutory provisions for the initiation, conclusion, processing and repackaging of a sales contract.

11.2. When visiting our website, the IP address, date and time, the browser type and the operating system of your PC as well as the pages you are looking at are currently being logged by your PC. However, conclusions regarding personal data are not possible and not intended.

11.3. The personal data that you provide to us, for example, in the case of an order or by e-mail (eg your name, contact details and payment data), will only be used to process the contract. We assure that we will not pass on your personal data – except those involved in the ordering, delivery and payment process – to third parties, unless we are legally obliged to do so or have given our prior written consent. If we use third-party services for the execution and processing of processing processes, the provisions of the Federal Data Protection Act shall be complied with.

11.4. If you no longer agree to the storage of your personal data or if this information has become incorrect, we will promptly delete, correct or block your data within the framework of legal regulations. Upon request, you will receive free of charge information about all personal data that we have stored about you. In addition, you have the right to correct incorrect data, blockage or deletion of your personal data, as far as no statutory retention requirement exists.

11.5. We refer to the data protection declaration in the footnote of the website.

12. Final provisions

12.1. Should one or more provisions of these General Terms and Conditions of Business be or become invalid in whole or in part, or be legally unenforceable, the remaining provisions shall remain unaffected.

12.2. The relations between the contracting parties are governed by the law applicable in the Federal Republic of Germany under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

12.3. Jurisdiction and place of fulfillment in the case of disputes concerning the concluded contract in accordance with these General Terms and Conditions between the applicant and the customer is Mönchengladbach in Germany.

12.4. The customer buys the products according to German law and acknowledges this expressly. This does not apply if mandatory consumer protection regulations conflict with such an application.

12.5. The contract language is English.

12.6. The headings of these General Terms and Conditions of Business are for reference purposes only and do not contain any statements with regard to the meaning or interpretation of the aforementioned conditions.